TM Broadband Sucks!

January 27, 2008 | By bokjae | In Life Experiences, Useful Information 

Since my last posting a week ago, my internet connection was terribly slow. It takes forever to load a single web page let alone do any postings or browsing. Heard too many complaints about Telekom Malaysia’s Broadband Service and sad to say I agree with most people and declare “TM Broadband Service Sucks!” There is another alternative to TM but heard that its service also sucks! Guess Malaysians got to tolerate this until a third alternative comes along if it ever happens.

Apart from the horribly poor service, TM’s CRM and attitude also Sucks! Whenever they perform maintenance on their system; naturally the broadband service is interrupted but they do not have the courtesy to inform their subscribers! The subscribers are supposedly to understand and tolerate the service interruption without so much of an apology. Why they cannot inform in advance is hard to understand but the other Service Providers of Electricity, Water etc can even send letters to inform and apologize. As the owner of the Nation’s Telecommunications Networks they are unable to do that seems ludicrous. The specialists in connecting people are not communicating well? What a joke!

Anyway, with such poor service, it definitely affects those Internet Marketers who work from home and dependent on the broadband connections to operate. Hey! it affects their daily earnings as well. For bloggers its like a ‘forced holiday’ which I experienced for about a week! For me its not so much the earnings but unable to respond to emails and comments, blog hopping thats what is so frustrating. Checked with others locally and it seems this recent problem is a nationwide encounter! My apologies to my readers, visitors and fellow bloggers if it seems that I was not responsive or rude but its more of being disconnected from the internet due to TM’s dismal service! I did contact them but their reply was just a “nothing wrong!” To me it is a one sided contract when we sign-up with TM and wonder if we can claim for breech of contract since they are not delivering the service as promised! One week out in a month is a 25% failure rate!

Share and Enjoy:
  • Digg
  • del.icio.us
  • Facebook
  • Technorati
  • Google
  • StumbleUpon
  • Sphinn
  • Bumpzee
  • Furl
  • BlogMemes
  • Pownce
  • Spurl
  • Slashdot
  • Reddit

Tagged: 

3 Responses to “TM Broadband Sucks!”

  1. Mariuca on January 27th, 2008 4:03 pm

    Tsk tsk tsk…. TM Net and Streamyx …pls take note of this post.. u know how I feel abt Streamyx Bokjae…am considering other options besides Streamyx now! :(

  2. Sweet Jasmine on January 27th, 2008 4:41 pm

    i think our broadband speed breaks the guiness world record..for being the slowest ….so long for malaysia boleh…!!!

  3. Sweetiepie on January 27th, 2008 7:25 pm

    DOn’t worry Bokjae!I know will always drop by to my blog.I am sorry to hear about your internet connection.It seems a rip off to me..They shouldn’t charge a high rate for this lousy connection.

Got something to say?